About Suzanne

Suzanne Heidelberger is a strategic partner to high-performing leaders and their teams, cultivating environments that maximize impact.

With over three decades of global leadership experience, Suzanne adeptly merges data-driven analysis with innovative leadership development to create unique solutions for business problems.

She is an accomplished expert in transforming real estate portfolios through strategic planning, innovative solutions and team leadership to achieve strong financial results, operational excellence and elevated brand experiences for associates, visitors and customers.

Suzanne’s diverse experience across multinational organizations has led to positive ROI, enhanced employee engagement, and operational success. She is committed to working with teams and partners at every level to deliver strategic solutions and enterprise-wide transformations.

Her proven success in combining strong market and analytic viewpoints with high integrity and a values-driven approach has led numerous companies to reach their highest level of performance.

 

"A thought leader, speaker, mentor, presenter and subject matter expert."

"A leader who develops leaders, understanding talent management, movement, development, mentorship, and empowerment."

"A partner who can navigate and influence in a highly complex, matrixed organization, utilizing the right resources at the right time to get results, particularly during times of change and ambiguity."

"A strong communicator with high emotional intelligence, who can build relationships and trust, and collaborates with all stakeholders."

"A strategic thinker and executor, able to make difficult decisions to move change forward."

Projects & Achievements

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Portfolio Optimization

Drove long-term value through strategic initiatives and market assessment.

Crisis Management & Innovation

Suzanne has led strategies and teams through several crisis management situations, including category-5 hurricanes, building fires, and the Covid-19 pandemic, maintaining the safest situations and leading teams with excellence while creating opportunities to innovate and rebuild stronger for the future.

Seaport Hotel Turnaround

Spearheaded impactful practices at Seaport Hotel in Boston during the pandemic, strategically positioning an investment program for robust operational results and long-term returns.

Speaking Engagements

Invited speaker at Cornell University, MIT, NYU, private and public companies.

Future of Work Vision

Defined a dynamic, hybrid strategy for a compelling onsite experience, driving strong performance and sentiment.

Large-Scale Developments

Led new construction and adaptive reuse projects for major organizations.

American Express

New construction for Fort Lauderdale, Florida; Phoenix, Arizona; Gurgaon, India locations

Fidelity Investments

Commonwealth Pier Headquarters adaptive reuse of historical building into headquarters location

Deutsche Bank

New location in Bucharest, Romania Pune, India; and expansion in Warsaw, Poland and Jacksonville, Florida

Skadden

New locations in White Plains, USA; São Paulo, Brazil; Shanghai, China; Munich, Germany

Trusted Relationships with Experts Around the World

Suzanne's experience and reputation for integrity has led to knowing great, high-caliber people around the world, including specialist experts who become great partners.

Education, Memberships & Awards

Cornell University (Ithaca NY)

School of Hotel Administration, Bachelor of Science

Global Experience & Achievements

International Residences: Cairo, Egypt, and London, UK

Climbed Kilimanjaro (Machame route)

Professional Memberships
& Recognitions

Member of the Royal Institute of Chartered Surveyors (RICS)

Member of CoreNet Global

Member of Cornell Real Estate Council

Member of Cornell Hotel Society

Royal Institute of Chartered

Surveyors Fellow (2013)

Royal Institute of Chartered Surveyors Assessor (since 2023)

Recipient of the Global Nomads Group Global Vision Award

Advisory & Leadership Roles

U.S. Department of State Bureau of Overseas Buildings Industry

Advisory Group

New York City Regional Plan Association Board of Directors

New York City Regional Plan Association Board of Directors (Leadership Role)

CoreNet Global Professional Organization Roles

Global Board of Directors

Chair of the Chapter Learning Committee

Treasurer of the Global Women's Special Interest Group

Chair and President of the New York City chapter

MIPIM International Real Estate Awards Jury Member

Community Engagement

Suzanne has been involved in community engagement, such as the New York City Coop Board roles at 15 West 72nd Street, where she served as President, Treasurer and Nominating Committee Chair.